Frequently Asked Questions (FAQ)

Billing
What payment methods do you accept for the Car Images and Background Removal API services?


We accept U.S.-issued Visa, MasterCard, American Express, Discover, and Link as payment options. Currently, all payments are processed online, and we do not accept purchase orders, invoices, or phone orders.

How often will I be billed for the API usage?

Billing for API usage is typically based on a monthly subscription or pay-per-use model, depending on your chosen plan. You will be automatically billed at the end of each billing cycle.

Can I change my billing information?

Yes, you can update your billing information anytime through your account dashboard. Just log in, navigate to the billing section, and update your payment details.

Is a free trial available for Car Images and Car Background Removal APIs?

Yes, we offer a limited free trial for new users to explore the API features. Once the limited trial period ends, you must select a paid plan to continue using the services.

Are there any additional charges for exceeding the usage limits of my API plan?

If you exceed the usage limits of your chosen plan, you may incur additional charges. These overage fees will be detailed in your billing statement. You can monitor your usage through your account dashboard to avoid unexpected charges.

Signup / Login
How do I sign up for GetCarImages’ Vehicle Images and Car Background Removal APIs?

To create an account, visit our sign-up page, provide the required details, and verify your email address. Once registered, you’ll receive an API key to start using the service.

 

  1. Visit our website, GetCarImages.com.
  2. Click on Signup in the upper right-hand corner. 
  3. Provide your payment details. We accept Visa, Mastercard, American Express, Discover, or Link.
  4. Verify your email address.
  5. Agree to our Terms of Service, Privacy Policy and confirm information by checking all boxes.
  6. GetCarImages will confirm that you have signed up successfully and send login instructions via email including the API key.

 

I forgot my password. How can I reset it?

If you’ve forgotten your password, click on the “Forgot Password” link on the login page. You’ll receive an email with instructions to reset your password.

Can I integrate my account with third-party login services?

At this time, we do not support third-party logins. You will need to use your registered email address and password to log in.

How can I change my login email or password?

You can change your login details by accessing your account settings. Navigate to the “Account Information” section to update your email address or password.

What should I do if I’m having trouble logging in?

If you’re experiencing login issues, ensure that your credentials are correct and that your account is active. If the problem persists, contact our support team for assistance.